Our Message to Patients
As you know, your care and safety and the safety of our team is a top priority. As recommendations are changing rapidly regarding social distancing and congregating, if you have any questions regarding your orthodontic treatment or have urgent concerns, please give us a call or send us an email or text message.
With the State of California being under a mandated stay at home order; this has forced us to make some extremely difficult and necessary adjustments. We are taking these issues very seriously and have been instructed to only perform essential and emergency orthodontic care. What does this mean for your treatment?
- The American Dental Association defines dental emergencies as potentially life threatening and requiring immediate treatment to stop ongoing tissue-bleeding, alleviate severe pain or infection, and includes: uncontrolled bleeding, oral swelling that may compromise your airway, and trauma involving facial bones, potentially compromising your airway.
- The American Dental Association defines orthodontic procedures other than those to address acute issues of pain, infection, and trauma as non-urgent.
- Orthodontic procedures that are considered urgent, and which we can still address include: poking wires that are piercing cheek or gums, oral or facial swelling, and acute pain, infection, or trauma. Please call our office so we can remedy this for you as soon as possible.
- We are still available by phone and we want to stay connected during this temporary quarantine. Please visit our social media to see what helpful tips Dr. Sanders had explained to answer general questions you might have about your treatment.
Our Safety Precautions
To help prevent the transmission of all respiratory infections, including COVID-19, we adhere to the highest clinical OSHA standards for infection control measures. We follow strict routine cleaning and disinfection strategies per guidelines set by the FDA and CDC.
While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.
- Screening patients for signs or symptoms of infection when we update at their appointment reminder, and at check-in.
- Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.
- Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.
If you have an appointment scheduled, and are experiencing any signs or sickness or have recently traveled, please call our office to; we will need to reschedule your appointment to a later date. This includes:
- Fever within the last 48 hours
- Cold or flu symptoms
- Shortness of breath
- Travel within the past 14 days to affected geographical regions
- Contact with persons who have tested positive for Covid-19.
When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.
How to protect yourself and help prevent the spread of COVID-19
- Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
- Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing. This is social distancing.
- Avoid touching your eyes, nose, and mouth.
- Cover your mouth and nose when you cough or sneeze. Do not use your hands.
- Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.
If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to if you are sick or how you can protect yourself and help prevent the spread of COVID-19, please visit: cdc.gov/COVID19.
To stay up to date on this issue in the state of California specifically please visit: covid19.ca.gov.